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Results 1 - 10 of 470
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  1. Why should I use an mSATA card in the Drobo 5D,Drobo 5N and Drobo Mini – and which ones will work?
    To keep capacity of the Drobo device at a maximum, the Drobo Accelerator Bay, located on the bottom of the Drobo 5D and Drobo Mini, accepts an industry standard mSATA SSD, leaving all drive bays...
    Date Updated: 03/11/2014
  2. What SSDs can I use with the Drobo 5D, Drobo 5N and Drobo Mini?
    Drobo 5D, Drobo 5N and Drobo Mini SSD Compatibility : The Drobo 5D, Drobo 5N and Drobo Mini support solid state drives (SSDs) as well as hard disk drives (HDDs). Please refer to the " Choose a...
    Date Updated: 08/27/2014
  3. Drobo Dashboard can't find my Drobo
    Drobo Dashboard is the management application ("GUI") for your Drobo. Periodically, you will use it to update and/or configure your Drobo. Starting with Drobo Dashboard 2.0, you will be able to...
    Date Updated: 08/26/2014
  4. Does Drobo support drives larger than 2TB?
    New larger capacity drives (e.g. 3TB, 4TB, 6TB) are now available for purchase in 3.5" SATA models. Drobo supports the use of these high-capacity drives in Drobo systems to allow users to...
    Date Updated: 09/11/2014
  5. What should I do if my Drobo storage device will not mount?
    We are sorry you are encountering difficulties. If your Drobo device is not mounting it is important to understand the status of the drive bay lights. The Drive Bay lights : · Normal boot = Drive bay...
    Date Updated: 09/03/2014
  6. Updated Is Drobo Dashboard supported with the latest release for Apple systems, OS X 10.10 (Yosemite)?
    With the release of OS X 10.10, Apple has begun a more strict form of signing drivers that are installed on customer computers. It is recommended that any new or exisiting users that may be...
    Date Updated: 10/17/2014
  7. Where can I download Drobo software?
      Downloads and Documentation for Drobo 5D, Drobo 5N, Drobo Mini, Drobo Gen 3, Drobo B800fs, Drobo B800i and Drobo B1200i can be found at  http://www.drobo.com/start/ . We highly...
    Date Updated: 06/04/2014
  8. What are the telephone hours for technical support?
    Technical Support via Telephone Local language support** is available to assist Warranty and DroboCare* customers during regular business hours. English speaking technical support agents are...
    Date Updated: 05/06/2014
  9. How do I safely shut down my Drobo device?
    This article applies to all Drobo products. We at Drobo cannot emphasize strongly enough how important it is to shut down your Drobo storage device safely . If any of your applications (including the...
    Date Updated: 05/16/2013
  10. Drobo Dashboard is not recognizing my Drobo
    Starting with Lion (OS X 10.7) Firewall, it is very likely that the Drobo Dashboard (along with DDserviced, DDservice6d4) have not been set so as to allow incoming connections. To correct this...
    Date Updated: 08/26/2014